Policies & Etiquette
SCHEDULING
Please book your appointment in advance. 48 hrs prior required for a confirmed appointment. Same day appointments are scheduled only for urgent care or on a space available basis.
ARRIVAL & REGISTRATION
Please arrive on time with cell phone turned off.
FIRST TIME
Please arrive 10 minutes early to complete registration.
ATTIRE
Please wear flexible clothing that allows for a full range of motion. For bodywork sessions, half or long sleeve top and full-length bottoms are required.
PAYMENT
BODYWORK SESSIONS: Due on the same day of visit. Cash, Check, Venmo or Apple Pay only please.
CLASSES OR PERSONAL TRAINING: Due on FIRST DAY of class or series.
RESCHEDULING – CANCELLATION & LATENESS
Please respect a 24 hr rescheduling-cancellation policy for your requested service or there will be a full service charge. For late arrival, your session will still end at the scheduled time.
REFUNDS: If you have paid for a 6 session series you will have 12 months to complete. After that, there will be no refunds.
FOOD
Bodywork sessions and Pilates-Fitness classes require that you do not eat at least one-hour prior.
HEALTH CONDITIONS
Please consult with your physician before embarking on a new exercise program. Please inform me of any current or past health issues, including injuries, accidents, or traumas.
PERFUMES & SCENTS
Please refrain from using perfumes or scents.
Prices are subject to change.
Thank you!